CRM & ERP Services
No matter your industry, Soflonet delivers powerful CRM and ERP solutions through leading platforms like SAP, Oracle, Microsoft Dynamics 365, ServiceNow, and other SaaS-based systems.
CRM & ERP Solutions for Your Industry
Soflonet’s team brings years of experience delivering successful digital transformation projects across sectors. Our expertise helps us understand the specific challenges of your industry and build a strategy that fits your processes — not the other way around.
We understand that every business has unique operational workflows and customer management needs. With deep experience across industries, we design CRM and ERP systems that enhance productivity, reduce manual work, and improve decision-making.
SAP CRM & ERP Solutions
SAP Capabilities:
End-to-end ERP for finance, HR, procurement, inventory, and manufacturing
Powerful CRM for sales, service, and customer analytics
Real-time insights with SAP HANA
Integration with eCommerce, logistics, and automation tools
Scalable cloud and hybrid infrastructure (SAP S/4HANA)
Best for: Manufacturing, logistics, enterprise operations, large-scale businesses
Oracle Capabilities:
Oracle Fusion ERP for financials, procurement, and operations
Oracle CX Cloud for CRM, marketing automation, and customer service
AI-powered analytics and reporting
Seamless integration with enterprise applications
Suitable for complex, data-intensive operations
Best for: Finance, insurance, enterprise retail, large distributors, corporate environments
Microsoft Dynamics 365 CRM & ERP
Dynamics 365 Capabilities:
Sales CRM with automation, forecasting, and lead management
Customer Service modules for ticketing, support, and knowledge base
Business Central for ERP (inventory, finance, HR, and operations)
Field Service for dispatching, technician scheduling, and service workflows
Smooth integration with Microsoft 365, Teams, and Power BI
Best for: SMBs, professional services, logistics, healthcare, field service companies
ServiceNow Capabilities:
IT Service Management (ITSM) and IT Operations (ITOM)
Customer Service Management (CSM)
HR Service Delivery automation
Asset management and workflow automation
Custom apps and digital workflows for any department
Best for: Companies needing powerful workflow automation, IT support management, and multi-department service delivery
Capabilities:
Lead and pipeline management
Marketing automation and email campaigns
Customer support and ticketing
Cloud-based dashboards and mobile apps
Fast setup and easy customization
Best for: Startups, small businesses, sales teams, marketing agencies, service companies
Don’t see your industry?
This list is not exhaustive.
We work with a wide range of verticals — tell us about your business, and we’ll show you how our CRM/ERP expertise applies to your industry.
Why Industry Expertise Matters in CRM & ERP Implementation
Industry-specific compliance
Whether it’s healthcare, finance, logistics, or manufacturing — each industry has strict compliance requirements. We ensure your CRM/ERP systems meet regulatory standards with built-in controls.
Specialized business applications
Many industries depend on tools like SAP, Oracle ERP, Dynamics modules, QuickBooks, ERPs, service platforms, or custom apps. Our team configures, integrates, and maintains these systems efficiently
Advanced security & risk protection
Cyberattacks and data breaches are growing across industries. We provide enterprise-grade security layered into your CRM/ERP ecosystem — protecting customer data, financial workflows, and internal operations.